Booking Terms & Conditions

Please ensure you read and fully understand these booking terms and conditions as once your booking is confirmed you are bound to this agreement. If anything is unclear, please contact us so we can explain in further detail to avoid any misunderstandings. Blyth Rise Stays will be referred to as ‘BRS’ from herein. We reserve the right to make reasonable amendments or additions to these terms and conditions without notice.

Bookings are subject to the following terms and conditions:

  • A contract between you and BRS will come into existence when payment is received and a booking confirmation is issued showing the confirmed holiday dates. The contract binds you & all the members of your party. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions of booking. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.

  • A non-refundable 50% deposit of the holiday cost is payable at the time of booking. Bookings made less than six weeks before your arrival date must be paid in full.

  • The balance must be paid no later than six weeks before the commencement of your holiday. If the balance is not received by the due date, then your holiday will be treated as a cancellation and the client will remain liable to pay the balance of the rent.

Cancellations

  • We understand that sometimes plans change. You may cancel your booking at any time. Cancellation must be communicated to us in writing and takes effect from the date received by us.

If the accommodation is re-let we will reimburse the rental cost minus a £100 administration charge. Unfortunately if the accommodation is not re-let the following cancellation charges apply:

a) 50% of the Rentals payable, if the date of termination is greater than 6 weeks before the booked arrival date

b) 100% of the Rentals payable if the date of commencement is shorter than 6 weeks before the booked arrival date

  • We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.

  • Your booking will not be cancelled by BRS except in exceptional circumstances beyond our control. Notification will be given of the cancellation as soon as possible and we will promptly refund all payments made for your holiday. Our liability for cancellation will be limited to payments made to us.

  • If your stay is unable to be taken due to a Covid-19 reason such as; Government lockdown, local or national travel restrictions- then you can cancel your stay and receive a 100% credit to be used within 12 months of your original stay date. Although we can only adhere to government guidelines and can not insist you cancel should you test positive, we do ask that people behave sensibly and with others in mind should this occur and strongly suggest that you take out travel insurance when booking. We will continue to clean and sanitise all properties prior to arrivals and ask you to bear in mind that some areas are shared facilities such as the office, honesty shop and saunas.

Booking Restrictions

  • No parties or events – the maximum number of persons using the accommodation at any time must not exceed 8 persons (maximum of two lodges booked together) and only those listed on the booking form can occupy the property or access the site and facilities at BRS. We reserve the right to terminate the booking without notice and without refund in case of a breach of this condition.

  • Bookings cannot be accepted for any persons under eighteen years of age.

  • The owner reserves the right to refuse a booking without giving any reason.

  • We or our representatives reserve the right to enter the property at any time to undertake essential maintenance or for inspection purposes.

Arrival and Departure

  • Occupancies normally commence at 1600hours/ 4pm and no later than 1900/ 7pm unless by prior arrangement. 

  • Guests are required to vacate the rental by 10am on the day of departure. This allows the accommodation to be thoroughly cleaned and prepared for incoming guests. Late check-out will incur a fee of £100 after 11am. 

Theft, breakage or damages

  • In making a booking you accept responsibility for any theft, breakage or damage caused by you or any member of your party and agree to indemnify us in full for any loss that we may incur as a result. 

  • Damages and breakages – please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action. If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the holiday & you may be charged for any loss or damage.

  • Please do not move any furniture from one room to another.

  • Please lock the doors and close the windows when you leave the property unoccupied.

  • Please make sure you switch off lights, heating or any electrical appliances when you go out – we’re an eco-friendly holiday accommodation.

  • Please don’t take any bath towels with you to the beach. 

  • Toiletries- please do not remove from the bathrooms. 

  • The owner reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.

  • Please note that if any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you at £25.

  • The client may not re-let or sublet the property, even free of charge.

  • The owner shall not be liable for any temporary defect or malfunction of any equipment, machinery or appliance in the building, grounds or sauna.

  • No compensation will be given for any temporary outage of electricity, water or internet connection.

  • The owners are not responsible for the loss of any personal belongings or valuables of the guest.

  • All inventory must remain in the property and not be taken to another property.

Site Rules

  • Strictly no pets allowed

  • The lodges, Igluhuts & saunas are strictly NON-SMOKING (this includes the use of vapes and e-cigarettes). A deep-cleaning charge of £200 will be made if we find any evidence of smoking* inside the property (*smoking includes all tobacco products, vaping and e-cigarettes)

  • Saunas
    -The sauna is open from 8am to 9pm daily. Please adhere to these timings out of respect for our neighbours.
    -Please refer to the separate sauna rules and booking system instructions on arrival to your accommodation 

  • Please park your vehicles in the designated parking space, ensuring cars do not block access to other properties. Parking is limited to 2 vehicles per lodge and 1 vehicle per Igluhut. We ask that you do NOT drive on the grass or anywhere off the gravel track and parking spaces. Any damage to the property will be charged.

  • Please respect the community and the local wildlife by keeping noise levels to a minimum (especially between 10 pm and 8 am).

  • No fishing allowed

  • We reserve the right to terminate a holiday without compensation where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others.

  • Barbecue – please use the designated barbecue utensils and clean the barbecue after use.

  • Please do not have fires in the barbecue- the firepit is there for fires.

  • If using your firepit during your stay please adhere to fire safety. Any damage caused by misuse will be chargeable. 

  • Do not put broken glasses or bottles into the firepit, this is very dangerous for our staff and can cause nasty accidents.

  • Please only use logs either sold by us in the honesty shop, or bought offsite which are suitable for use on firepits. Any evidence that any of our property has been misused, damaged or burnt as firewood will be charged, this includes all of our logs onsite used as walls, decoration, and to create homes for wildlife to aid biodiversity. This also includes any trees, branches or hedgerows. There is an ecosystem to all of this and anything deemed as BRS property that has been damaged or burnt will be charged a flat fee of £100.

  • Candles are not allowed inside the properties.

Complaint Procedure

  • We truly hope that you enjoy your time at Blyth Rise Stays, however should any problem or complaint arise concerning your holiday it must be immediately reported directly to us and we will endeavour to put matters right.  If the problem cannot be rectified during your stay, you must write to us within 28-days of departure giving full details of your complaint. We cannot accept complaints if you have not followed the course of action laid down in this clause. No complaints will be entertained at the end of the hiring period or after the Guest has departed.

Your Contract

A binding contract comes into existence when your booking is confirmed by email. This contract is governed by English Law. It is mutually understood and agreed that any dispute, claim or any other matter that arises out of this contract or your holiday will be dealt with by the courts of England & Wales.

This Agreement is made on the basis that the Premises are to be occupied by the Guest for a Holiday as mentioned in the Housing Act 1988 Schedule 1 paragraph 9 and the Guest acknowledges that this Agreement is not an assured tenancy and that no periodic tenancy will arise on the determination of the letting period.

As a holiday letting, this Agreement is an excluded Agreement for the purpose of the Protection from Eviction Act 1977. The terms and conditions of the Agreement become valid upon written confirmation by the Owners of acceptance of the holiday letting period for the agreed letting period. 

The Owner will not be responsible to the Guest for any loss, inconvenience, damage etc beyond the control of the Owner.